Corporate Strategy

Introduction to the the BSO Corporate Strategy 2015-18, and ANNUAL BUSINESS PLAN 2016-17

The BSO has a three-year Corporate Strategy 2015-18 which includes our Strategic Objectives, Mission and Values and is supported by an annual Business Plan setting out the key priorities and targets to be delivered during that year.

The mission of the BSO is "To deliver value for money and high quality business services to Health and Social Care, so contributing to the health and well being of the population of Northern Ireland".

The updated Strategic Objectives of the BSO for 2015-18 which will be the focus of everything we do:

  • To Deliver Value for Money Services to our Customers;
  • To Grow our Services and Customer Base;
  • To Pursue and Delivery Excellence through Continuous Improvement;
  • To Enhance the Contribution and Development of Our People.

Our Values have been reviewed to ensure that we deliver our mission. For the next three year we will value:

  • Respect for Staff and Customers;
  • Accountability in how we use our Resources;
  • Transparency, Openness and Trust;
  • Partnership and Collaboration with our Stakeholders and Customers;
  • Professionalism and Expertise.

The DHSSPS utilises the BSO Business Plan as a basis for accountability reviews with progress against actions checked periodically throughout the year.  The BSO also uses the Plan to update performance management metrics and risk registers. 

The Corporate Strategy 2015-18 and Business Plan 2015-16 can be accessed here:

Previous versions can be found under Corporate Information.