Community Equipment and Continence Service

The PaLS Community Equipment and Continence Service works in partnership with HSC Trusts to provide an equipment and continence supply and delivery service directly to the general public.

In order to ensure the health and wellbeing of patients/clients, Trust Occupational Therapists, Health Visitors, District Nurses, Physiotherapists prescribe daily living equipment and continence products to  patients to enable them to remain healthy, safe and self-sufficient within their own home environment.

The Community Equipment and Continence Service collates prescriptions and assembles daily delivery runs for direct delivery to the patients home. This ensures that the goods are available as quickly as possible and minimises disruption to the patient by delivering direct to their home thus avoiding unnecessary journeys to collect goods that are often bulky.

The goods are currently supplied from two dedicated facilities operating in the east and west of Northern Ireland with each facility equipped with decontamination equipment to ensure that these often expensive assets are able to be used by the service safely for as long as possible.


BSO Procurement and Logistics Service
5 Rathdown Walk
Lissue Industrial Estate West
Moira Road
Lisburn BT28 2RF  (for Sat Nav use BT28 2RE)

Telephone - 028 95361414

SMS Gateway - 07860041021


BSO Procurement and Logistics Service
Gransha Hospital
Clooney Road
BT47 1YE


Services  we provide to Trust partners include

  • “Store to door” delivery of an extensive range of personal care products for clients in the Belfast, Northern and South Eastern Health and Social Care Trust catchment areas.
  •  Equipment for daily living, such as shower stools and walking frames, to support people in remaining independent at home.
  • Collect used equipment from clients homes and recycle using state of the art thermal cleansing technology to reduce costs and as well as our impact on the environment.


Benefits of the Community Supply Service

  • Quick efficient, discrete  and confidential service to clients.
  • Extensive range of quality products selected and evaluated by Health Professionals.
  • Consistently deliver 99 out of 100 requests first time.
  • Collect and recycle over £2 million equipment annually.

Our customers -

         Northern HSC Trust (Continence Service)

         South Eastern HSC Trust

         Western HSC (Northern Sector only)

         Belfast HSC Trust


Belfast Trust - info leaflet Continence pads

Belfast Trust - info leaflet Equipment

South Eastern Trust - info leaflet Continence pads

Northern Trust - info leaflet Continence